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Free Hotel CRM Spreadsheet Template

Track hotel inquiries, group leads, event contacts, sources, follow-up dates, owners, and next actions in one free CRM spreadsheet.

Free Hotel CRM Spreadsheet Template preview

Why hotels need inquiry follow-up outside the inbox

Hotel opportunities often start as room-block inquiries, local event conversations, corporate stay requests, wedding leads, or repeat guest relationships. If those contacts stay in email, follow-up depends on memory. This tracker keeps source, interest, owner, and next action visible.

What is included in this hotel CRM template

The template includes contact or account name, source, inquiry type, segment, stage, estimated value, owner, last touch, next follow-up date, priority, and notes. Hotels can adapt it for group blocks, events, corporate accounts, travel planners, and local partnerships.

Who should use this template?

This template fits hotel managers, sales coordinators, innkeepers, event teams, and hospitality operators that need simple lead follow-up before moving into a full CRM. It is especially useful when several people respond to inquiries and handoff context matters.

How to use it well

Review upcoming follow-ups weekly, keep inquiry type labels consistent, and move qualified opportunities into the hotel sales pipeline. Griddy can flag stale inquiries, group leads by source, and create a cleaner follow-up list from messy notes.

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