Question 1

How many prompts do I get with the free plan?

Accepted Answer

New users receive 10 free prompts to try out Griddy's features.

Question 2

What's included in the Pro subscription?

Accepted Answer

Pro subscribers get unlimited prompts, priority support, and access to advanced features.

Question 3

Can I use Griddy offline?

Accepted Answer

Griddy requires an internet connection to process requests. If you lose connectivity, requests will fail and you can retry once you're back online.

Question 4

Is my data secure?

Accepted Answer

Yes. Griddy uses encryption in transit and at rest. We don't store full spreadsheet files. In Standard mode, interaction logs are retained up to 30 days and operational metadata up to 90 days; Privacy mode uses metadata-only logging.

Question 5

What Google data does Griddy access?

Accepted Answer

When using the Google Sheets add-on, Griddy accesses your spreadsheet data (cell values, sheet names, and structure) only to process your prompts. We do not store full spreadsheet files. You can revoke access at any time via your Google Account settings.